Shipping
COVID-19 UPDATE
Our lovely customers
The team here at Possum & Frog want to keep you posted with what is happening with your orders.
Please note we work hard to ensure your orders are dispatched within 3-5 business days of your order being received. Once we lodge your parcel with Australia Post, we are of the view that it will be delivered within the Australia Post timeframes. This will depend on the time of year as leading upto Christmas parcels can take longer to reach you, we kindly ask for your understanding as this is out of our control.
We hope that when you do receive your products, you love it as much as we do!
Thanks again for your understanding,
Team Possum & Frog
Possum & Frog ships to Australian addresses only.
We offer Free Express Shipping on all Australian orders over $100. The free shipping discount is applied automatically in cart when the $100 threshold is reached. The free shipping discount applies to Express shipping. When you place an order with the Express Post option, we will dispatch your order within 48 hours/ 2 business days.
DOMESTIC SHIPPING
|
Shipping Method |
Shipping Cost |
Order Delivered |
|
Standard (Metropolitan areas) |
$10 |
3-6 Business Days (AusPost network depending) |
|
Standard (Rural areas) |
$10 |
5-8 Business Days (AusPost network depending) |
|
Express |
$15 |
1-3 Business Days (AusPost network depending)
|
Standard shipment orders will typically be dispatched from our studio within 3-5 business days upon receipt of payment - shipping time is approximately an additional 3-6 Business Days (Australia Post network depending) from dispatch date. Please note that COVID restrictions and mandatory isolation have impacted the timeframe to dispatch/lodge customer parcels. We appreciate your understanding.
All shipping & product prices are in $AUD.
Should you wish to Track Your Parcel, please visit AusPost Track & Trace.
For all Shipping and tracking related inquiries please contact AusPost Customer Service . Should you need further assistance please contact our Customer Service team.