Our lovely customers

The team here at Possum & Frog want to keep you posted with what is happening with your orders.

Please note we work hard to ensure your orders are dispatched within 3-5 business days of your order being received. Once we lodge your parcel with Australia Post, we are of the view that it will be delivered within the Australia Post timeframes. This will depend on the time of year as leading upto Christmas parcels can take longer to reach you and your location. We kindly ask for your understanding as this is out of our control.

We hope that when you do receive your products, you love it as much as we do!

Thanks again for your understanding,

Possum & Frog Team

 

Possum & Frog ships to Australian addresses ONLY

We offer Free Express Shipping on all Australian orders over $150. The free shipping discount is applied automatically in cart when the $150 threshold is reached. The free shipping discount applies to Express shipping. When you place an order with the Express Post option, we will dispatch your order within 2 business days. If you need your order for an event or special occasion, please message us prior to placing your order and we will advise if we can dispatch it within 24 hours.

DOMESTIC SHIPPING

Shipping Method

Shipping Cost

Order Delivered

Standard (Metropolitan areas)

$11.95

3-6 Business Days (AusPost network depending)

Standard (Rural areas)

$11.95

5-8 Business Days (AusPost network depending)

Express

$15

1-3 Business Days (AusPost network depending)

 

 

Standard shipment orders will typically be dispatched from our studio within 3-5 business days upon receipt of payment - shipping time is approximately an additional 3-6 Business Days (Australia Post network depending) from dispatch date.

All shipping & product prices are in $AUD.

***Please note that as a small business it is only me making and packing the orders. As I also work full time, I package orders in the evening and on weekends when possible***

Should you wish to Track Your Parcel, please visit AusPost Track & Trace.

For all Shipping and tracking related inquiries once your order has been dispatched, please contact AusPost Customer Service .